License Factor Monitoring

The following table describes the License factors for calculating Customer billing that are displayed in the Services Details in the Live Platform Operation Center.

License Factor	Description
Metering Tag	The ID tag used to identify the SIP Connection that is attached to the service. For example sb1-1316004-508-3. This value is also displayed in the SIP Connection details in the Services page. Note that the Live Platform instance is appended to the value in the Live Platform Service Details.
Total DIDs	The total number of DIDs loaded to the customer tenant.
Contact Center DIDs	The total number of DIDs loaded to customer tenant of number type Contact Center (this is the only number type supported for the CX service).

License Factor

Description

Metering Tag

The ID tag used to identify the SIP Connection that is attached to the service. For example sb1-1316004-508-3. This value is also displayed in the SIP Connection details in the Services page. Note that the Live Platform instance is appended to the value in the Live Platform Service Details.

Total DIDs

The total number of DIDs loaded to the customer tenant.

Contact Center DIDs

The total number of DIDs loaded to customer tenant of number type Contact Center (this is the only number type supported for the CX service).

Live CX Service Details